Black Diamond Limo Party Bus OKC offers limousine service and party buses in Oklahoma City, Edmond, Moore, Norman, and Yukon

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Oklahoma City Limousine Service Black Diamond

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Frequently Asked Questions from Black Diamond Limousine Service

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FREQUENTLY ASKED QUESTIONS

Why should I choose Black Diamond Limousine Service?

How far in advance should I make reservations?

What are your hours of operation?

What is your cancellation policy?

What are the acceptable methods of payment?

What is your minimum hourly requirement?

 

Why should I choose Black Diamond Limousine Service?
Black Diamond Limousines is recognized as one of the premier limousine services in Oklahoma for myriad reasons. Namely, our vehicles are smoke free and meticulously maintained, our chauffeurs are professionally trained and attired, and our customer service is unmatched.

How far in advance should I make reservations?
Our reservation policy is simple: First come, first serve. With this in mind, we recommend that you make reservations as soon as you have a date selected. Special events like prom night and concerts are a must for early booking as the demand is particularly high at these times.


What are your hours of operation?
Our dispatch office is open Monday through Friday, 10:00am to 8:00pm, and on Saturdays and Sundays from 9:00am to 8:00pm. Our vehicles run 365 days a year, 7 days a week, 24 hours a day. If you have an emergency or require immediate assistance after business hours our service will give you an emergency number to call.


What is your cancellation policy?
Normal reservations cancelled 7 days before the scheduled service date will be refunded the full fare less the 50% deposit required for booking. If you reschedule the service for another date you will only be charged a 25% rescheduling fee if the new service is within 6 months of the original reservation. The full fare will be charged for cancellations where the 7 days was not given for normal reservations. Proms, holidays, special events and heavy travel seasons will not be refunded. Please check with your reservation specialist prior to booking to ensure you fully understand NO REFUNDS will be given during the heavy travel seasons.  No-shows at the time and location of scheduled pick up will be charged full fare.


What are the acceptable methods of payment?
Cash, Visa, Mastercard, and cashier's checks are all acceptable forms of payment. Personal and business checks will be accepted with prior approval only. We reserve the right to deny anyone service who cannot provide the proper identification at the time of payment.


What is your minimum hourly requirement?
There is a three hour minimum in most instances like a night out on the town or a wedding. There is a six hour minimum during proms, holidays and special events. There are exceptions for airport transfers and most corporate services. Please call us with specific questions regarding hourly minimums. Let us tailor the trip to your needs.

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